Basic Concept #46: Clean Up the Mess That You Make
It’s easy to say: “That wasn’t my intention.” It’s harder to say: “That’s on me.” Real trust is built in those moments….
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Basic Concept #50: Ask Questions, Don’t Just Give Answers
Your team member is struggling with a challenge. You can see the solution clearly. You know exactly what they should do. So…
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Basic Concept #25: There Can Only Be One Owner
Ownership sounds good on paper. Everyone agrees it matters. But in practice, it’s one of the biggest sources of confusion in teams…
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Basic Concept #34: Communicate
You can’t do good work in silence. You might think your intentions are clear. That people know what you’re doing, why you’re…
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Basic Concept #42: Don’t Confuse Drama with Urgency
The Crisis That Wasn’t I learned this lesson during what should have been a straightforward system maintenance window. It started with an…
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Basic Concept #20: The Three Musketeers (Proxy Objections)
Not every objection is what it seems. Sometimes the person speaking isn’t the source, they’re the mouthpiece. You present your plan. It…
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Basic Concept #57: Roles Are Not Ranks
The junior developer has a better understanding of the technical architecture than the senior manager. The newest team member sees the client…
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Basic Concept #05: If You Can’t Influence It, It’s Out of Scope
Some problems aren’t yours to solve. Some dynamics aren’t yours to fix. And some systems are broken by design no matter how…
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Basic Concept #67: About Job Descriptions
Ever notice how a job description never tells the whole story? There’s the official role: requirements, goals, responsibilities. Your CV matches perfectly….
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Basic Concept #49: You Can’t Be a Leader Without Having a Following
Michael was promoted to manage our development team after the previous manager left unexpectedly. On paper, he was well qualified: senior developer,…