I learned this lesson when watching talented professionals struggle with productivity and quality issues while refusing to use tools that could help them succeed. During a major system documentation project, I was working with a team of experienced technical writers… Basic Concept #69: Use the Tools That You Have Available

Ever notice how a job description never tells the whole story? There’s the official role: requirements, goals, responsibilities. Your CV matches perfectly. The offer comes through: salary, bonus, perks. All looks good. Then, doors closed, face to face, comes the… Basic Concept #67: About Job Descriptions

Kick-off These concepts aren’t commandments. They’re tools. They’re not absolute truths, they’re things I’ve learned, often the hard way. Through doing, failing, leading, burning out, recovering, and seeing it all repeat from the other side of the table. Some will… Basic Concept #0: Don’t take my word for it